Error message: Failed to load library - Revision history

Robert at 09:08, 5 May 2021

2021-05-05T09:08:12Z

Olga at 11:27, 17 March 2021

2021-03-17T11:27:14Z

Jaehyun at 11:41, 29 March 2018

2018-03-29T11:41:33Z

Jaehyun at 10:27, 9 November 2017

2017-11-09T10:27:04Z

Jaehyun at 16:44, 1 March 2017

2017-03-01T16:44:29Z

Jaehyun at 16:40, 1 March 2017

2017-03-01T16:40:03Z

Jaehyun at 11:22, 1 March 2017

2017-03-01T11:22:41Z

Jaehyun: Created page with "{{BESAInfobox |title = Error message: Failed to load library |module = Any module |version = 5.2 or higher }} When you see the error message "'''Failed to load library'''" an..."

2017-03-01T11:03:16Z

Created page with "{{BESAInfobox |title = Error message: Failed to load library |module = Any module |version = 5.2 or higher }} When you see the error message "'''Failed to load library'''" an..."

New page

{{BESAInfobox
|title = Error message: Failed to load library
|module = Any module
|version = 5.2 or higher
}}

When you see the error message "'''Failed to load library'''" and can't run the BESA Software, you need to reinstall the Sentinel Run-time Environment using Command Line Run-time. Please follow the below steps to reinstall Sentinel Run-time Environment.

1. Download '''Sentinel HASP LDK - Command Line Run-time Installer''' [https://sentinelcustomer.gemalto.com/sentineldownloads/ here] and then extract the downloaded file ("''Sentinel_LDK_Run-time_cmd_line.zip''"). You can find "''haspdinst.exe''" after extracting the downloaded file.

2. Run '''CMD (Command Prompt) as administrator''' and then change the current directory in CMD to the directory where "''haspdinst.exe''" is located (for example: <tt>cd Downloads\Sentinel_LDK_Run-time_cmd_line</tt>).

3. Remove the current Sentinel Run-time Environment using the below command in CMD.
<source lang="dos">
haspdinst.exe -r -fr -kp -fss -purge
</source>

4. Install the Sentinel Run-time Environment using the below command in CMD.
<source lang="dos">
haspdinst.exe -i -fi -kp -fss
</source>

[[Category:Troubleshooting]]

← Older revision		Revision as of 11:41, 29 March 2018
Line 14:		Line 14:
	1. Download '''Sentinel HASP LDK - Command Line Run-time Installer''' [https://sentinelcustomer.gemalto.com/sentineldownloads/ here]		1. Download '''Sentinel HASP LDK - Command Line Run-time Installer''' [https://sentinelcustomer.gemalto.com/sentineldownloads/ here]

−	[[File:~~sentinel_reinstall_01~~.png\|800px]]	+	[[File:sentinel_reinstall_01_01.png\|800px]]

@@ Line 9: / Line 9: @@
 [[File:Error_Failed_to_load_library.png]]
-Please follow the below steps to reinstall Sentinel Run-time Environment.
+Please follow the below steps to reinstall the Sentinel Run-time Environment.
 . Download '''Sentinel HASP LDK - Command Line Run-time Installer''' [https://sentinelcustomer.gemalto.com/sentineldownloads/ here] and then extract the downloaded file ("''Sentinel_LDK_Run-time_cmd_line.zip''"). You can find "''haspdinst.exe''" after extracting the downloaded file.

@@ Line 1: / Line 1: @@
 {{BESAInfobox
 |title = Error message: Failed to load library
-|module = Any module
+|module = BESA Research Basic or higher
-|version = 5.2 or higher
+|version = BESA Research 5.2 or higher
 }}

@@ Line 10: / Line 10: @@
-Please follow the below steps to reinstall the Sentinel Run-time Environment.
+Please follow the steps described in the instruction [https://my.hidrive.com/api/sharelink/download?id=LGoVOnYO HASP Communication Problems with Sentinel License Managers.pdf] to reinstall the Sentinel Run-time Environment.
-−
-. Download '''Sentinel HASP LDK - Command Line Run-time Installer''' [https://sentinelcustomer.gemalto.com/sentineldownloads/ here]
-−
-[[File:sentinel_reinstall_01_01.png|800px]]
-−
-−
-. Extract the downloaded file ('''Sentinel_LDK_Run-time_cmd_line.zip'''). You can find '''haspdinst.exe''' after extracting the downloaded file.
-−
-[[File:sentinel_reinstall_02.png|800px]]
-−
-−
-. Run '''CMD (Command Prompt) as administrator'''
-−
-[[File:sentinel_reinstall_03.png|300px]]
-−
-−
-. Change the current directory in CMD to the directory where '''haspdinst.exe''' is located.
-For example:
-<source lang="dos">
-cd C:\Users\[folder_name]\Downloads\Sentinel_LDK_Run-time_cmd_line
-</source>
-−
-[[File:sentinel_reinstall_04.png|500px]]
-−
-−
-. Remove the current Sentinel Run-time Environment using the below command in CMD.
-<source lang="dos">
-haspdinst.exe -r -fr -kp -fss -purge
-</source>
-−
-−
-. Install the Sentinel Run-time Environment using the below command in CMD.
-<source lang="dos">
-haspdinst.exe -i -fi -kp -fss
-</source>
-−
-[[File:sentinel_reinstall_05.png|700px]]
-−
-<!-- http://sentineldiscussion.gemalto.com/topic/sentinel-runtime-setup-problem -->
 [[Category:Troubleshooting]]

@@ Line 5: / Line 5: @@
 }}
-When you see the error message "'''Failed to load library'''" and can't run the BESA Software, you need to reinstall the Sentinel Run-time Environment using Command Line Run-time. Please follow the below steps to reinstall Sentinel Run-time Environment.
+When you see the error message "'''Failed to load library'''" and can't run the BESA Software, you need to reinstall the Sentinel Run-time Environment using Command Line Run-time.
 . Download '''Sentinel HASP LDK - Command Line Run-time Installer''' [https://sentinelcustomer.gemalto.com/sentineldownloads/ here] and then extract the downloaded file ("''Sentinel_LDK_Run-time_cmd_line.zip''"). You can find "''haspdinst.exe''" after extracting the downloaded file.