Licensing - Revision history

Olga at 15:35, 12 October 2023

2023-10-12T15:35:38Z

Olga: /* Can I update an expired BESA license? */

2021-05-05T11:59:04Z

‎Can I update an expired BESA license?

Tobi: Test

2021-05-05T07:48:04Z

Test

Olga at 11:54, 15 October 2020

2020-10-15T11:54:54Z

Olga at 11:52, 15 October 2020

2020-10-15T11:52:41Z

Tobi at 07:46, 3 August 2020

2020-08-03T07:46:38Z

Mateusz at 14:15, 14 April 2020

2020-04-14T14:15:30Z

Olga at 07:49, 17 October 2018

2018-10-17T07:49:24Z

Jaehyun at 11:54, 6 July 2017

2017-07-06T11:54:42Z

Harald: /* How can I configure who is allowed to use the BESA network license? */

2017-05-02T13:08:32Z

‎How can I configure who is allowed to use the BESA network license?

@@ Line 10: / Line 10: @@
 === The BESA software does not start due to a licensing problem. What can I do? ===
-The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes Sentinel HL keys (BESA license keys).
+The BESA Software is licensed using the Thales hardware-based protection, which utilizes BESA license keys.
 Only if a BESA license key with suitable licenses is available, local or on network, the BESA Software will run.
@@ Line 28: / Line 28: @@
 * "Unable to access Sentinel Run-time environment (H0033)"
 * "Communication error between local and remote Sentinel HASP License Managers (H0040)"
-please read the instruction [https://my.hidrive.com/api/sharelink/download?id=LGoVOnYO HASP Communication Problems with Sentinel License Managers.pdf] which should help.
+please read the instruction [https://my.hidrive.com/api/sharelink/download?id=d0nop5lK Communication Problems with Sentinel License Managers.pdf] which should help.
@@ Line 37: / Line 38: @@
 If your BESA license is expired, please contact our [https://www.besa.de/contact/sales/ Sales Office] for more information.
-If you encounter any difficulties, please read the instruction [https://my.hidrive.com/api/sharelink/download?id=ZboVOZLa HASP How to update BESA licenses.pdf] which should help.
+If you encounter any difficulties, please read the instruction [https://my.hidrive.com/api/sharelink/download?id=4JnIJV23 How to update BESA licenses.pdf] which should help.
 === How can I configure who is allowed to use the BESA license? ===
-If you want to configure the license access on your network or to use the licenses only locally, please use the instruction [https://my.hidrive.com/api/sharelink/download?id=xtI1uJCT HASP How to use BESA licenses on a network.pdf].
+If you want to configure the license access on your network or to use the licenses only locally, please use the instruction [https://my.hidrive.com/api/sharelink/download?id=unnIJlhi How to use BESA licenses on a network.pdf].
@@ Line 49: / Line 50: @@
 If the message "A duplicate license manager id exists on this server" appears:
-Kindly copy " http://localhost:1947/action.html?create_new_lmid " on cloned License Manager ID machine browser and press enter. It will change the ID of License Manager.
+Kindly copy "http://localhost:1947/action.html?create_new_lmid" on cloned License Manager ID machine browser and press enter. It will change the ID of License Manager.

@@ Line 35: / Line 35: @@
 === Can I update an expired BESA license? ===
-If your BESA license is expired, please check if a license update is available for your dongle [http://www.besa.de/downloads/license-update/ here] or contact our [https://www.besa.de/contact/sales/ Sales Office] for more information.
+If your BESA license is expired, please contact our [https://www.besa.de/contact/sales/ Sales Office] for more information.
 If you encounter any difficulties, please read the instruction [https://my.hidrive.com/api/sharelink/download?id=ZboVOZLa HASP How to update BESA licenses.pdf] which should help.
 === How can I configure who is allowed to use the BESA license? ===

@@ Line 13: / Line 13: @@
 Only if a BESA license key with suitable licenses is available, local or on network, the BESA Software will run.
-If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Runtime Environment is installed properly
+If you encounter any troubles with starting the BESA software, please make sure that the Sentinel Runtime Environment is installed properly
 * on the machine(s) where the BESA software should be started and

← Older revision		Revision as of 11:54, 15 October 2020
Line 59:		Line 59:

	[[Category:Setup]]		[[Category:Setup]]
		+	[[Category:Troubleshooting]]

@@ Line 10: / Line 10: @@
 === The BESA software does not start due to a licensing problem. What can I do? ===
-The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles).
+The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes Sentinel HL keys (BESA license keys).
-Only if a Sentinel HASP HL dongle with suitable licenses is available, local or on network, the BESA Software will run.
+Only if a BESA license key with suitable licenses is available, local or on network, the BESA Software will run.
-If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly
+If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Runtime Environment is installed properly
 * on the machine(s) where the BESA software should be started and
 * on the machine(s) where the dongle is connected to.
-You can download the latest version of the Sentinel Run-Time Environment [ftp://h1772544.stratoserver.net/public/BESA%20License%20Key/HASPUserSetup.exe here].
+You can download the latest version of the Sentinel Runtime Environment from the BESA website, please refer to the "Complete setup" section [https://www.besa.de/downloads/besa-license-key/ here].
-The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle.
-=== I get an error message "Failed to load library" during the installation of the HASP drivers. What can I do? ===
+=== I get communication problems with Sentinel License Managers. What can I do? ===
@@ Line 31: / Line 37: @@
 If your BESA license is expired, please check if a license update is available for your dongle [http://www.besa.de/downloads/license-update/ here] or contact our [https://www.besa.de/contact/sales/ Sales Office] for more information.
-If you encounter any difficulties, please read the instruction [ftp://h1772544.stratoserver.net/public/BESA%20License%20Key/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf] which should help.
+If you encounter any difficulties, please read the instruction [https://my.hidrive.com/api/sharelink/download?id=ZboVOZLa HASP How to update BESA licenses.pdf] which should help.
-−
-If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/BESA%20License%20Key/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf].
+=== How can I configure who is allowed to use the BESA license? ===
-Note that the abovementioned instruction is applicable also to the VPN connection. In case the license server is not found you may need to provide the server address explicitly in the [http://localhost:1947/_int_/config_to.html Sentinel ACC] tab: (Configuration / Access to Remote License Managers). The server IP address or server Name should be typed in the Remote License Search Parameters field.
+If you want to configure the license access on your network or to use the licenses only locally, please use the instruction [https://my.hidrive.com/api/sharelink/download?id=xtI1uJCT HASP How to use BESA licenses on a network.pdf].
@@ Line 49: / Line 53: @@
-=== BESA does not start because too many licenses are in use. How can I free a license? ===
+=== BESA software does not start because too many licenses are in use. How can I free a license? ===
 Start a Web Browser and type http://localhost:1947/_int_/sessions.html. This shows all connected sessions. They can be disconnected if required using the button on the right of the display.

← Older revision		Revision as of 14:15, 14 April 2020
Line 37:		Line 37:

	If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf].		If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf].
		+
		+	Note that the abovementioned instruction is applicable also to the VPN connection. In case the license server is not found you may need to provide the server address explicitly in the [http://localhost:1947/_int_/config_to.html Sentinel ACC] tab: (Configuration / Access to Remote License Managers). The server IP address or server Name should be typed in the Remote License Search Parameters field.

← Older revision		Revision as of 07:49, 17 October 2018
Line 37:		Line 37:

	If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf].		If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf].
		+
		+
		+	=== The BESA network licenses are not usable on the client machine. What can be the reasons for this? ===
		+
		+	Start a Web Browser and type http://localhost:1947/_int_/log.html.
		+
		+	If the message "A duplicate license manager id exists on this server" appears:
		+	Kindly copy " http://localhost:1947/action.html?create_new_lmid " on cloned License Manager ID machine browser and press enter. It will change the ID of License Manager.

@@ Line 8: / Line 8: @@
-===The BESA software does not start due to a licensing problem. What can I do?===
+=== The BESA software does not start due to a licensing problem. What can I do? ===
 The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles).
 Only if a Sentinel HASP HL dongle with suitable licenses is available, local or on network, the BESA Software will run.
 If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly
@@ Line 18: / Line 19: @@
 You can download the latest version of the Sentinel Run-Time Environment [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASPUserSetup.exe here].
 The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle.
-----
-===I get an error message "Failed to load library" during the installation of the HASP drivers. What can I do?===
+=== I get an error message "Failed to load library" during the installation of the HASP drivers. What can I do? ===
 Please see the page [[Error message: Failed to load library]] for help with this problem.
-===Can I update an expired BESA license?===
+=== Can I update an expired BESA license? ===
 If your BESA license is expired, please check if a license update is available for your dongle [http://www.besa.de/downloads/license-update/ here] or contact our [https://www.besa.de/contact/sales/ Sales Office] for more information.
 If you encounter any difficulties, please read the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf] which should help.
-----
-===How can I configure who is allowed to use the BESA network license?===
+=== How can I configure who is allowed to use the BESA network license? ===
 If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf].
-===BESA does not start because too many licenses are in use. How can I free a license?===
+=== BESA does not start because too many licenses are in use. How can I free a license? ===
 [[Category:Setup]]