Difference between revisions of "Error message: Failed to load library"

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{{BESAInfobox
 
{{BESAInfobox
 
|title = Error message: Failed to load library
 
|title = Error message: Failed to load library
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|module = Any module
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|module = BESA Research Basic or higher
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|version = 5.2 or higher
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|version = BESA Research 5.2 or higher
 
}}
 
}}
  
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Please follow the below steps to reinstall the Sentinel Run-time Environment.
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Please follow the steps described in the instruction [https://my.hidrive.com/api/sharelink/download?id=LGoVOnYO HASP Communication Problems with Sentinel License Managers.pdf] to reinstall the Sentinel Run-time Environment.
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1. Download '''Sentinel HASP LDK - Command Line Run-time Installer''' [https://sentinelcustomer.gemalto.com/sentineldownloads/ here]
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[[File:sentinel_reinstall_01_01.png|800px]]
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2. Extract the downloaded file ('''Sentinel_LDK_Run-time_cmd_line.zip'''). You can find '''haspdinst.exe''' after extracting the downloaded file.
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[[File:sentinel_reinstall_02.png|800px]]
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3. Run '''CMD (Command Prompt) as administrator'''
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[[File:sentinel_reinstall_03.png|300px]]
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4. Change the current directory in CMD to the directory where '''haspdinst.exe''' is located.
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For example:
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<source lang="dos">
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cd C:\Users\[folder_name]\Downloads\Sentinel_LDK_Run-time_cmd_line
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</source>
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[[File:sentinel_reinstall_04.png|500px]]
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5. Remove the current Sentinel Run-time Environment using the below command in CMD.
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<source lang="dos">
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haspdinst.exe -r -fr -kp -fss -purge
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</source>
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6. Install the Sentinel Run-time Environment using the below command in CMD.
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<source lang="dos">
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haspdinst.exe -i -fi -kp -fss
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</source>
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[[File:sentinel_reinstall_05.png|700px]]
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<!-- http://sentineldiscussion.gemalto.com/topic/sentinel-runtime-setup-problem -->
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[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Latest revision as of 10:08, 5 May 2021

Error message: Failed to load library
Modules BESA Research Basic or higher
Version BESA Research 5.2 or higher

When you see the error message "Failed to load library" and can't run the BESA Software, you need to reinstall the Sentinel Run-time Environment using Command Line Run-time.

Error Failed to load library.png


Please follow the steps described in the instruction HASP Communication Problems with Sentinel License Managers.pdf to reinstall the Sentinel Run-time Environment.

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