Difference between revisions of "Wrong characters in BESA software"

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* Select Region & language
 
* Select Region & language
  
Similar window will be displayed:
+
A window similar to this will be displayed:
  
 
[[File:CharactersProblemReason.png|800px]]
 
[[File:CharactersProblemReason.png|800px]]
  
  
You need install proper language configuration. Press "Add a language" button and select the language pack correct for you. After installation make sure that the new language pack is in the top of the list. Alternatively you can also select one of the installed languages if there is any. When you click on the selected language the up and down arrow will be shown. Press up arrow until selected language is in the top. You should end up with similar configuration:
+
You need to install the proper language configuration. Press the "Add a language" button and select the language pack that is the correct one for you. After installation make sure that the new language pack is at the top of the list. Alternatively you can also select one of the installed languages if there is any. When you click on the selected language the up and down arrow will be shown. Press the up arrow until the selected language is at the top. You should end up with a configuration similar to this one:
  
 
[[File:CharactersProblemSolution.png|800px]]
 
[[File:CharactersProblemSolution.png|800px]]
  
While this is done you may close all the windows and restart BESA. If the problem still persist try to install other language pack or contact [https://www.besa.de/support/support-page/ BESA support]
+
Once this is done you may close all the windows and restart BESA. If the problem still persists try to install another language pack or contact [https://www.besa.de/support/support-page/ BESA support]

Revision as of 11:16, 5 July 2019

Module information
Modules BESA Research Basic or higher
Version 7.0 or higher


Problem description

Recently windows 10 introduced multi language support. This can however cause troubles with displaying special characters in any type of software (i.e. µV). Instead you can see something similar to this:

CharactersProblem.png

Solution

To solve this you need to change your system "Region & language" preferences.

  • Please press windows start button, and press settings button (the cog wheel).
  • Select Time & Language section
  • Select Region & language

A window similar to this will be displayed:

CharactersProblemReason.png


You need to install the proper language configuration. Press the "Add a language" button and select the language pack that is the correct one for you. After installation make sure that the new language pack is at the top of the list. Alternatively you can also select one of the installed languages if there is any. When you click on the selected language the up and down arrow will be shown. Press the up arrow until the selected language is at the top. You should end up with a configuration similar to this one:

CharactersProblemSolution.png

Once this is done you may close all the windows and restart BESA. If the problem still persists try to install another language pack or contact BESA support