Difference between revisions of "Licensing"
(Created page with " == Frequently asked questions concerning licensing: == '''The BESA software does not start due to a licensing problem. What can I do?''' ---- The BESA Software is licensed...") |
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| − | + | ===The BESA software does not start due to a licensing problem. What can I do?=== | |
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The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles). | The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles). | ||
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If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly | If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly | ||
| − | + | * on the machine(s) where the BESA software should be started and | |
| − | + | * on the machine(s) where the dongle is connected to. | |
You can download the latest version of the Sentinel Run-Time Environment [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASPUserSetup.exe here]. | You can download the latest version of the Sentinel Run-Time Environment [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASPUserSetup.exe here]. | ||
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The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle. | The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle. | ||
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| + | ===Can I update an expired BESA license?=== | ||
If your BESA license is expired, please check if a license update is available for your dongle [http://www.besa.de/downloads/license-update/ here] or contact our [https://www.besa.de/contact/sales/ Sales Office] for more information. | If your BESA license is expired, please check if a license update is available for your dongle [http://www.besa.de/downloads/license-update/ here] or contact our [https://www.besa.de/contact/sales/ Sales Office] for more information. | ||
If you encounter any difficulties, please read the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf] which should help. | If you encounter any difficulties, please read the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf] which should help. | ||
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| + | ===How can I configure who is allowed to use the BESA network license?=== | ||
If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf]. | If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf]. | ||
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| + | ===BESA does not start because too many licenses are in use. How can I free a license?=== | ||
Start a Web Browser and type [http://localhost:1947/_int_/sessions.html http://localhost:1947/_int_/sessions.html]. This shows all connected sessions. They can be disconnected if required using the button on the right of the display. | Start a Web Browser and type [http://localhost:1947/_int_/sessions.html http://localhost:1947/_int_/sessions.html]. This shows all connected sessions. They can be disconnected if required using the button on the right of the display. | ||
Revision as of 16:45, 11 December 2015
Frequently asked questions concerning licensing:
The BESA software does not start due to a licensing problem. What can I do?
The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles). Only if a Sentinel HASP HL dongle with suitable licenses is available, local or on network, the BESA Software will run. If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly
- on the machine(s) where the BESA software should be started and
- on the machine(s) where the dongle is connected to.
You can download the latest version of the Sentinel Run-Time Environment here.
The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle.
Can I update an expired BESA license?
If your BESA license is expired, please check if a license update is available for your dongle here or contact our Sales Office for more information. If you encounter any difficulties, please read the instruction HASP How to update BESA licenses.pdf which should help.
How can I configure who is allowed to use the BESA network license?
If you want to configure the license access on your network, please use the instruction HASP How to update BESA licenses.pdf.
BESA does not start because too many licenses are in use. How can I free a license?
Start a Web Browser and type http://localhost:1947/_int_/sessions.html. This shows all connected sessions. They can be disconnected if required using the button on the right of the display.
