Difference between revisions of "Licensing"
From BESA® Wiki
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| − | ===The BESA software does not start due to a licensing problem. What can I do?=== | + | === The BESA software does not start due to a licensing problem. What can I do? === |
The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles). | The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles). | ||
Only if a Sentinel HASP HL dongle with suitable licenses is available, local or on network, the BESA Software will run. | Only if a Sentinel HASP HL dongle with suitable licenses is available, local or on network, the BESA Software will run. | ||
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If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly | If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly | ||
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You can download the latest version of the Sentinel Run-Time Environment [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASPUserSetup.exe here]. | You can download the latest version of the Sentinel Run-Time Environment [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASPUserSetup.exe here]. | ||
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The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle. | The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle. | ||
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| − | ===I get an error message "Failed to load library" during the installation of the HASP drivers. What can I do?=== | + | === I get an error message "Failed to load library" during the installation of the HASP drivers. What can I do? === |
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Please see the page [[Error message: Failed to load library]] for help with this problem. | Please see the page [[Error message: Failed to load library]] for help with this problem. | ||
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| − | ===Can I update an expired BESA license?=== | + | === Can I update an expired BESA license? === |
If your BESA license is expired, please check if a license update is available for your dongle [http://www.besa.de/downloads/license-update/ here] or contact our [https://www.besa.de/contact/sales/ Sales Office] for more information. | If your BESA license is expired, please check if a license update is available for your dongle [http://www.besa.de/downloads/license-update/ here] or contact our [https://www.besa.de/contact/sales/ Sales Office] for more information. | ||
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If you encounter any difficulties, please read the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf] which should help. | If you encounter any difficulties, please read the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20update%20BESA%20licenses.pdf HASP How to update BESA licenses.pdf] which should help. | ||
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| − | ===How can I configure who is allowed to use the BESA network license?=== | + | === How can I configure who is allowed to use the BESA network license? === |
If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf]. | If you want to configure the license access on your network, please use the instruction [ftp://h1772544.stratoserver.net/public/HASP+Hardlock/HASP%20How%20to%20use%20BESA%20licenses%20on%20a%20network.pdf HASP How to use BESA licenses on a network.pdf]. | ||
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| − | ===BESA does not start because too many licenses are in use. How can I free a license?=== | + | === BESA does not start because too many licenses are in use. How can I free a license? === |
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| + | Start a Web Browser and type http://localhost:1947/_int_/sessions.html. This shows all connected sessions. They can be disconnected if required using the button on the right of the display. | ||
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[[Category:Setup]] | [[Category:Setup]] | ||
Revision as of 13:54, 6 July 2017
| Module information | |
| Modules | Any module |
| Version | 5.2 or higher |
Contents
- 1 Frequently asked questions concerning licensing:
- 1.1 The BESA software does not start due to a licensing problem. What can I do?
- 1.2 I get an error message "Failed to load library" during the installation of the HASP drivers. What can I do?
- 1.3 Can I update an expired BESA license?
- 1.4 How can I configure who is allowed to use the BESA network license?
- 1.5 BESA does not start because too many licenses are in use. How can I free a license?
Frequently asked questions concerning licensing:
The BESA software does not start due to a licensing problem. What can I do?
The BESA Software is licensed using the Sentinel HASP (formerly Aladdin HASP SRM) hardware-based protection, which utilizes HASP HL keys (USB dongles). Only if a Sentinel HASP HL dongle with suitable licenses is available, local or on network, the BESA Software will run.
If you encounter any troubles with starting the BESA software, please make sure first that the Sentinel Run-Time Environment is installed properly
- on the machine(s) where the BESA software should be started and
- on the machine(s) where the dongle is connected to.
You can download the latest version of the Sentinel Run-Time Environment here. The Run-Time Environment contains the latest drivers for the Sentinel HASP HL dongle.
I get an error message "Failed to load library" during the installation of the HASP drivers. What can I do?
Please see the page Error message: Failed to load library for help with this problem.
Can I update an expired BESA license?
If your BESA license is expired, please check if a license update is available for your dongle here or contact our Sales Office for more information.
If you encounter any difficulties, please read the instruction HASP How to update BESA licenses.pdf which should help.
How can I configure who is allowed to use the BESA network license?
If you want to configure the license access on your network, please use the instruction HASP How to use BESA licenses on a network.pdf.
BESA does not start because too many licenses are in use. How can I free a license?
Start a Web Browser and type http://localhost:1947/_int_/sessions.html. This shows all connected sessions. They can be disconnected if required using the button on the right of the display.
